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Privacy Policy

Information we collect

We collect information from you when you fill out a contact us form, register a warranty, subscribe to our email list, and/or purchase our products and use other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who would like to comment on our blog to provide a username. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from purchasing or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.

Web server log

As is true of most websites, we gather certain information automatically through your use of the Site. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

Cookies

We and our partners use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. You can control the use of cookies at the individual browser level. Ads appearing on our Site may be delivered to you by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers our use of cookies and does not cover the use of cookies by any advertisers. However, data tracking files used by us may also be used by these advertisers and, when combined with other information held by them, be used to identify you personally. For more information on third party cookies and instructions on how to opt-out of those cookies set by members of the National Advertising Initiative, please click here. Or, if you are located in the European Union, please visit the European Interactive Digital Advertising Alliance here.

How we use personal data

LED Technologies, Inc. will only use the personal data we collect as reasonably necessary for the following purposes:

  • to allow you to use and interact with the Site;
  • to provide the Services to you as our customer;
  • to inform our continued development of the Site and the Services;
  • to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;
  • to send marketing communications related to the services we provide;
  • as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes; or
  • as specifically authorized by you in writing.

Disclosure to third parties

  • We will not disclose your personal data to third parties except as follows:
  • when we believe disclosure is reasonably required to comply with any law or legal request;
  • to enforce our legal and contractual rights, or to protect the rights and safety of others;
  • to third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or
  • as part of a sale of our assets or a merger of our company.
  • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Procedures to protect personal data

    We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

    We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

    Payment processing

    We use Authorize.net for payment, analytics, and other business services. Authorize.net collects identifying information about the devices that connect to its services and uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about them and read their privacy policy at https://www.authorize.net/company/privacy/.

    Children’s online privacy protection act compliance

    We follow the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Your rights over personal data that we control

    Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services. You may also request that we update or correct your personal data by writing us at: LED Technologies, Inc. Attn: Legal Department, 12821 Starkey Rd Suite 4900, Largo FL 33773.

    You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us as described herein. If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account.

    We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    Mobile Terms of Service

    LED Technologies, Inc.

    Last Updated: March 2, 2023

    The LED Technologies, Inc. mobile message service (the “Service”) is operated by LED Technologies, Inc. (“LED Technologies, Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to LED Technologies, Inc.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of LED Technologies, Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with LED Technologies, Inc. Your participation in this program is completely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to +18339872373 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other LED Technologies, Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, text HELP to +18339872373 or email support@ledtechnologies.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    Your consent

    By using our site, you consent to our privacy policy.

    Changes to our privacy policy

    If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 9/28/2021.

    Social Media Policy

    The LED Technologies, Inc., reVive Light Therapy®, dpl®, and Vio® social media channels are a way for us to interact directly with our fans and for our fans to share their thoughts, stories, and ideas as we give you tips, information, and exclusive updates. To make sure all our fans feel comfortable interacting with others, we have a few guidelines in place to protect us, you, and anyone else you may talk to on our page.

    These guidelines are applied in addition to the established Terms and Conditions provided and enforced by each social media channel.

    Social media channels include but are not limited to:

    • Facebook
    • Instagram
    • Twitter
    • TikTok
    • YouTube

    The Basics

    We love to hear from our fans whether they’re talking to us or to each other. Basically, we ask only that you be honest, kind, and respectful. More specifically we ask that when you post you:

    • Don’t make false statements or claims.
    • Don’t mislead or deceive in your identity.
    • Don’t engage in personal attacks or language that is abusive, obscene, pornographic, or otherwise offensive
    • Don’t violate another’s intellectual property right
    • Don’t violate any law or regulation
    • Don’t post spam or solicitations of any kind
    • Don’t promote competitors or unrelated products

    Violations

    Comments or posts that violate these terms in any way may be deleted. Users who violate these terms may be blocked. 

    User Comments

    The views, opinions, depicted results, and experiences expressed in user-submitted content are solely those of the author and do not necessarily reflect those of LED Technologies, its brands, or products, and may not be representative or typical of the product under actual conditions of use as directed. User comments are not edited for accuracy or safety; however, to ensure a continually positive experience for the community, we may report or remove content or commentary containing spam, profanity, or otherwise objectionable or prohibited material subject to the social media channel’s Code of Conduct and Terms of Use.

    Customer Service

    If you attempt to contact Customer Service through our social media channel(s), we may direct you to the contact information below or ask to move the conversation to another, more appropriate, channel so we can best address your needs.

    Contacting us

    If there are any questions regarding this privacy policy or social media policy, you may contact us using the information below. We are happy to assist you by phone, fax, email, or mail.

    Phone: (800) 337-9565
    Fax:  (727) 285-8301
    support@ledtechnologies.com

    LED Technologies, Inc.
    12821 Starkey Rd., Suite 4900
    Largo, FL 33773


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