The dpl® Flex Pad relaxes muscles and relieves muscle spasms, muscle and joint aches, and pain and stiffness associated with arthritis, while increasing local blood circulation. This medical-grade device safely relieves pain associated with many physical ailments.
The dpl® Flex Pad is an FDA-cleared, OTC Class II medical device for pain relief. This flexible system can be used anywhere on the body. Unlike a heating pad, infrared light therapy works below the skin’s surface reaching deep into tissues, stimulating cells and increasing circulation to target pain at the source. Experience how 60 medical-grade infrared lights can safely stimulate blood circulation, relax muscles, accelerate healing, and relieve pain. Feel better in just 20 minutes, right in your own home!
Features and benefits of the dpl® Flex Pad include:
Powerful medical-grade LED lights
10.5” x 5.75” treatment area
Deep tissue penetration
Beneficial for pain resulting from sports injuries, arthritis, neuropathy, sprains, Carpal Tunnel Syndrome, neck and shoulder stiffness, sore back, ankle swelling, and tissue repair
Safe, natural solution with no side effects
Rechargeable battery to allow mobility (Full charge typically yields three full 20-minute treatments)
Medical-grade LEDs:
880nm Infrared
660nm Red
Note: You will only see the red LEDs light up when the device is turned on. The other LEDs are in the infrared light spectrum and cannot be seen with the human eye. Please know that if you see red lights while the device is turned on, the device is working (pattern of lights may vary).
Quick-hit tips to help you get the most out of your dpl® Flex Pad, based on our customers’ most Frequently Asked Questions.
Operating Instructions
Fully charge device (2-4 hours).
Your device may have a residual charge from the factory out of the box, indicated by a solid blue charging light when you turn it on. For best results, fully deplete this charge before plugging your device in.
Your device will require 2-4 hours to fully charge each time. The red indicator light will turn solid (no longer blinking) when charging is complete. A full charge will provide 2 to 3 full 20-minute treatments.
DO NOT recharge battery after each 20-minute treatment. For best results, you should fully deplete the battery before recharging. Failure to do so will progressively shorten battery life.
Battery charge will diminish over time. For best results, conduct treatments within 48 hours of charging.
Wash and dry treatment area prior to use.
Place device directly on the skin over the desired treatment area and secure strap.
To use Large compression strap, fasten center of strap to back of Pad, fasten strap by attaching two ends.
To use Small compression strap, fasten ends of strap to back of Pad, adjust to comfortable fit.
Press the power button to start the device (may require double press). Device must be unplugged to turn on, it will not turn on while plugged in. A blue light on the battery pack will show when the device is turned on.
Leave device over the treatment area for 15-20 minutes.
The device is equipped with an auto shut-off function at 20 minutes.
Press the power button at any time prior to auto shut off to stop the device.
Device may be used multiple times per day. Do not exceed 3 treatments per day, per treatment area.
Troubleshooting
Device not turning on:
Is the device fully charged?
Is the power button turned on? A blue light on the battery pack will show when the device is turned on.
If device still does not turn on, call Customer Service at 1 (800) 337-9565.
Device is not charging:
Is USB charging cord firmly inserted into device? (Does power indicator light turn on?)
Try different wall outlet to confirm power is available.
If device still does not charge, call Customer Service at 1 (800) 337-9565.
Device shuts off abruptly prior to completion of 20-minute treatment.
Device is designed to shut off automatically after 20 minutes.
Device may shut off automatically after multiple repeated uses if the device exceeds desired temperature. Allow device to cool for several minutes and try again.
If the device continues to shut off prior to 20 minutes, please contact Customer Service at 1 (800) 337-9565.
Some lights appear not to be on:
The Infrared (IR) light spectrum is not visible to the human eye. These lights will look as if they are not on but are operating properly. If red lights are on, the device is operating as designed.
I placed my order and am so grateful for the discount. I want you to tell the owner, I love the products. I recommend them to everyone. I believe LLLT is some of the best medicine someone with pain can have in their own home.
Rated 5 out of 5
Dorothy –
I use this therapy pad frequently it has been very helpful in healing relief for my torn LCL and have referred 5 people to buy your company’s product- please thank the young lady that was so kind to me today💕
Rated 5 out of 5
Ken –
This device is awesome! I love the fact that it is rechargeable!
DPL flex does work for pain and inflammation. I used it twice a day for one week I noticed pain was almost gone and the inflammation was reduced by 90%. it took me 5-7 days to see the results. the only “downside” the charge worked for 3 sessions if you have multiple areas it must be recharged. read the instructions make sure it is completed depleted before recharging.
LED Technologies Customer Service (store manager)–
Hi Sally,
Thanks for your feedback. While we are always striving to improve our devices, there are good reasons for what you’re calling out.
Our first priority for all our devices is to ensure they are capable of providing the proper optical energy output which requires quite a bit of energy, hence the charge time, and limits on treatment time.
Secondly, we have to ensure the Flex Pad retains the necessary flexibility to comfortably conform to the variety of treatment areas it can be applied to.
These two factors provide critical performance limitations on the battery life. If we have a larger battery, it reduces the device’s flexibility. If we extend the power demand, we reduce the efficacy of the treatment which is never an acceptable trade-off for us.
To help ensure your Flex Pad is ready to use when you need it, we would recommend that once you’ve completely depleted the battery (typically 3 full 20 minute treatments from a full charge), leave the device on charge until you need it again.
I bought this for my wife and she loves it and uses it every day. Perfect size and really gives her a lot of soothing relief. The gentle warmth is perfect.
Love my flex-belt! Bought this to help ease the pain in my feet due to diabetic neuropathy. Still early in the therapy but have seen a decrease in the pain I’ve been experiencing in the middle of the night. Trying this on my lower back pain too. Highly recommend this device.
My boyfriend had surgery and has had pain since. This is literally the only relief he has found. After work, every night he uses the flex pad on his neck.
Item as Described, Good Communication, Fast Shipping, Good Price.
Rated 5 out of 5
haineskl –
Simple, lightweight, and comfortable to use with my patients. I see a lot of low back pain and this device creates a convenient and effective treatment for all. Great customer support team as well!
I was skeptical at first but really love this device. It’s great when my lower back is sore and achy. It’s also really easy to slip under a tank top strap to target my shoulders/neck area. My husband and I get a lot of use out of this one!
Did not do anything for me, I have returned this item and have not heard from the company or been given credit to my card
LED Technologies Customer Service (store manager)–
Hi Tammi, I can confirm your items have been received and are with a technician for review. If you are satisfied at the end of the process, would you please consider revising your reviews based on your experience with our Customer Service team?
Love this flexible pad, the therapy works and the pad is easy to place wherever needed, however battery life is not great, must recharge daily (i.e. after every three sessions) if used on multiple muscles.
It’s still too early to see benefit. So this review reflects that. Also, the online ordering process did not copy my address correctly. So shipping was delayed.
I like the many options of where I can use this on my body. It feels great and I can use it anywhere. Definitely would recommend for temporary pain relief.
I have arthritis issues in my hip. This did nothing to relieve my pain. I tried to return the item, but the company refused.
LED Technologies Customer Service (store manager)–
Thank you for reaching out to LED Technologies and for your interest in our light therapy devices. Our products are designed for the temporary relief of pain and increased circulation which has multiple positive benefits to one’s health. LED Technologies does not claim our devices to be a cure for any medical condition. As for our return policy, all of our products are intended for personal use and designed for direct contact with the user’s skin and mouth. Therefore, if the device has been used it is not eligible for return due to hygienic and sanitary reasons because we want to keep our customers hygienic safety as a top priority.
What is the wattage of the dpl Flex?Jennifer asked on January 10, 2022
The Battery Capacity is 1800mAh, Power: 6.66 Wh. You can find the power adapter output printed on the adapter itself. For the Flex Pad, it is: 5V 1A DC. In terms of optical output, all our devices meet or exceed FDA requirements for irradiance output. The joule rating of each device depends on the treatment time and will increase with repeated treatments. The Flex Pad features an effective combination of Infrared (880nm) and Red (660nm) LEDs.LED Technologies Customer Service answered on January 11, 2022store manager
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Can you use the flex pad for skin care, face, chest and abdomen?ronda bass asked on December 30, 2021
The Flex Pad is designed for pain relief and can be used on the chest, abdomen and other areas of your body (it can be used on the face, but may not be the most comfortable or appropriate device for that application). We do not recommend the Flex Pad for skincare as it contains LED lights in the spectrum that provide pain relief and increased circulation. For skincare, we recommend our line of reVive Light Therapy products that assist with reduction of wrinkles and fine lines as well as acne treatment. Our customers report a multitude of skin conditions that light therapy has helped them with. If you are looking for specific skin care results, please don’t hesitate to reach out to Customer Service at (800) 337-9565 or support@ledtechnologies.com for more information.LED Technologies Customer Service answered on December 30, 2021store manager
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How can I order replacement batteries for my XL dpl pad?Carmela Anzelone-Shepard asked on November 15, 2021
Hi Carmela, we do not currently offer replacement batteries for the Flex Pad XL. Battery banks can be purchased from most major retailers such as Best Buy, Target, Amazon and online. Battery banks are available with various storage capacities. Choose a battery bank that will provide you with the storage capacity to fit usage and budget.LED Technologies Customer Service answered on November 18, 2021store manager
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What's the output?Tiffany Turcotte asked on November 5, 2021
"Output" can mean a few different things. You can find the power adapter output printed on the adapter itself. For the Flex Pad, it is: 5V 1A DC. In terms of optical output, all our devices meet or exceed FDA requirements for irradiance output. The joule rating of each device depends on the treatment time and will increase with repeated treatments. The Flex Pad features an effective combination of Infrared (880nm) and Red (660nm) LEDs.LED Technologies Customer Service answered on November 22, 2021store manager
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Jesse (verified owner) –
I placed my order and am so grateful for the discount. I want you to tell the owner, I love the products. I recommend them to everyone. I believe LLLT is some of the best medicine someone with pain can have in their own home.
Dorothy –
I use this therapy pad frequently it has been very helpful in healing relief for my torn LCL and have referred 5 people to buy your company’s product- please thank the young lady that was so kind to me today💕
Ken –
This device is awesome! I love the fact that it is rechargeable!
Mary (verified owner) –
DPL flex does work for pain and inflammation. I used it twice a day for one week I noticed pain was almost gone and the inflammation was reduced by 90%. it took me 5-7 days to see the results. the only “downside” the charge worked for 3 sessions if you have multiple areas it must be recharged. read the instructions make sure it is completed depleted before recharging.
Judith H. (verified owner) –
Great product that has really helped my husband’s pain. I only wish the pad was more flexible and that it had more battery life.
Sally Crain (verified owner) –
Wished it would charge faster and stay on longer
LED Technologies Customer Service (store manager) –
Hi Sally,
Thanks for your feedback. While we are always striving to improve our devices, there are good reasons for what you’re calling out.
Our first priority for all our devices is to ensure they are capable of providing the proper optical energy output which requires quite a bit of energy, hence the charge time, and limits on treatment time.
Secondly, we have to ensure the Flex Pad retains the necessary flexibility to comfortably conform to the variety of treatment areas it can be applied to.
These two factors provide critical performance limitations on the battery life. If we have a larger battery, it reduces the device’s flexibility. If we extend the power demand, we reduce the efficacy of the treatment which is never an acceptable trade-off for us.
To help ensure your Flex Pad is ready to use when you need it, we would recommend that once you’ve completely depleted the battery (typically 3 full 20 minute treatments from a full charge), leave the device on charge until you need it again.
Don E. (verified owner) –
I bought this for my wife and she loves it and uses it every day. Perfect size and really gives her a lot of soothing relief. The gentle warmth is perfect.
JoAnn (verified owner) –
Love this product! It was the only thing that helped reduce my pain.
Tina L. (verified owner) –
Love my flex-belt! Bought this to help ease the pain in my feet due to diabetic neuropathy. Still early in the therapy but have seen a decrease in the pain I’ve been experiencing in the middle of the night. Trying this on my lower back pain too. Highly recommend this device.
Nannette W. (verified owner) –
Relieves muscle pain. Would have been better if pad surface area larger and the battery life longer.
Lori (verified owner) –
I wish it was more powerful, more flexible and heavier.
Carolyn Sullivan (verified owner) –
Have been using these flex pads for years as they provide the best relief for my chronic shoulder pain/
Susan (verified owner) –
Love my DPL pad. I have three of them and use them everyday.
CANDACE (verified owner) –
This heating pad really helps penetrate through sore strained achey muscles. Thank you Led Technologies !
Janell B. (verified owner) –
Mary Cullen (verified owner) –
The product does a excellent on my stressed shoulders
Kristen A. (verified owner) –
My boyfriend had surgery and has had pain since. This is literally the only relief he has found. After work, every night he uses the flex pad on his neck.
linda (verified owner) –
Item as Described, Good Communication, Fast Shipping, Good Price.
haineskl –
Simple, lightweight, and comfortable to use with my patients. I see a lot of low back pain and this device creates a convenient and effective treatment for all. Great customer support team as well!
Ramon Olgin (verified owner) –
works great,easy to use.
Linda (verified owner) –
The heat helps me heal, and the timer makes it easy to use and forget!
Anonymous (verified owner) –
Stef –
I was skeptical at first but really love this device. It’s great when my lower back is sore and achy. It’s also really easy to slip under a tank top strap to target my shoulders/neck area. My husband and I get a lot of use out of this one!
Scott (verified owner) –
Works great on my arthritis! Thanks!!
Felicia Vargas (verified owner) –
Love using my LED Therapy it sure is helping my knee pain great product
David Nielsen (verified owner) –
Works fantastic
Carrie Roope (verified owner) –
Wonderful product! I had a spinal fusion and it takes my pain away.
Tammi Montgomery (verified owner) –
Did not do anything for me, I have returned this item and have not heard from the company or been given credit to my card
LED Technologies Customer Service (store manager) –
Hi Tammi, I can confirm your items have been received and are with a technician for review. If you are satisfied at the end of the process, would you please consider revising your reviews based on your experience with our Customer Service team?
A (verified owner) –
Love this flexible pad, the therapy works and the pad is easy to place wherever needed, however battery life is not great, must recharge daily (i.e. after every three sessions) if used on multiple muscles.
Anonymous (verified owner) –
It’s still too early to see benefit. So this review reflects that. Also, the online ordering process did not copy my address correctly. So shipping was delayed.
Melissa P. (verified owner) –
I like the many options of where I can use this on my body. It feels great and I can use it anywhere. Definitely would recommend for temporary pain relief.
Shirley Read (verified owner) –
I have arthritis issues in my hip. This did nothing to relieve my pain. I tried to return the item, but the company refused.
LED Technologies Customer Service (store manager) –
Thank you for reaching out to LED Technologies and for your interest in our light therapy devices. Our products are designed for the temporary relief of pain and increased circulation which has multiple positive benefits to one’s health. LED Technologies does not claim our devices to be a cure for any medical condition. As for our return policy, all of our products are intended for personal use and designed for direct contact with the user’s skin and mouth. Therefore, if the device has been used it is not eligible for return due to hygienic and sanitary reasons because we want to keep our customers hygienic safety as a top priority.
Karen Strouse (verified owner) –
This laser flex pad has helped me so much with shoulder pain I haven’t had to take any meds I love it and will always use it
Kathy (verified owner) –
used this on a few different areas and it has helped almost instantly on pulled muscular and no more pain pills.
Anonymous (verified owner) –
Warms my skin but havent noticed any affect on deeper muscles
Christy Sabin (verified owner) –